Privacy Policy

Viventine Space Systems ("Viventine," "we," "us," or "our") operates viventine.com and the Orbit Sentinel platform. This policy describes how we collect, use, and protect your information when you use our website and services.

Information We Collect

Information you provide

• Email address — when you join our waitlist, request beta access, or subscribe to The Downlink.
• Name and message content — when you submit our contact form.

Information collected automatically

• Analytics and session recording — we use Microsoft Clarity to understand how visitors interact with our website. Clarity may record your browsing sessions, including mouse movements, clicks, scrolling behavior, and page interactions, to generate heatmaps and session replays. This data may also include pages visited, session duration, device type, browser, and approximate geographic location. Clarity does not capture text entered into password fields but may capture other on-screen interactions. Analytics are only loaded with your consent via our cookie banner.
• Server logs — our hosting provider (Cloudflare) may collect IP addresses, request timestamps, and other standard HTTP metadata for security and performance purposes.

How We Use Your Information

• To process your waitlist signup and send you a confirmation email.
• To respond to messages you send through our contact form.
• To send you product updates, beta invitations, and occasional newsletters related to Orbit Sentinel and Viventine (you can unsubscribe at any time).
• To analyze website usage and improve our services, content, and user experience.
• To maintain the security and performance of our website.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Consent — for analytics and session recording (via our cookie banner) and for marketing communications.
• Legitimate interest — for website security, fraud prevention, and improving our services.
• Contract performance — for processing your beta access request and providing our services.

You may withdraw consent at any time by clearing your browser's local storage (for analytics) or by unsubscribing from emails.

International Data Transfers

Your data may be transferred to and processed in the United States, where our servers and third-party service providers are located. Our providers — Cloudflare, Microsoft, and Resend — maintain appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) where applicable. By using our services, you acknowledge that your data may be processed outside your country of residence.

Third-Party Services

We use the following third-party services to operate our website:

• Resend — email delivery and contact management. Resend Privacy Policy
• Microsoft Clarity — website analytics and session recording. Microsoft Privacy Statement
• Cloudflare — website hosting, CDN, and security. Cloudflare Privacy Policy

We do not sell, rent, or trade your personal information to any third party.

Data Retention

We retain your email address and contact information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by emailing [email protected].

Cookies

Our website does not set first-party cookies. Microsoft Clarity and Cloudflare may set cookies for analytics and security purposes. You can control cookie behavior through your browser settings.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Unsubscribe from marketing emails at any time using the link in each email.
• Opt out of analytics tracking by using browser privacy settings or extensions.

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to: request disclosure of the categories and specific pieces of personal information we have collected about you; request deletion of your personal information; and opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance of the revised policy.